Privacy Policy

Last updated: 1 September 2026

1. Who we are

Primefix UK Construction Ltd (“we”, “us”) is the data controller for personal data collected through this website. Our registered office is 30 Pinfold Road, Streatham, London SW16 2SN. You can contact us at info@primefixconstruction.co.uk or +44 7470 799095.

2. What data we collect

• Enquiry data — your name, email address, telephone number, the service you selected and the message you sent us through our contact form.
• Technical data — IP address, browser type and pages visited, collected through standard server logs and analytics.
• Project data — site addresses, access details and photographs where you provide them so we can quote or carry out work.

We do not knowingly collect special category data, and we do not ask for payment card details through this website.

3. How we use your data

• To respond to your enquiry and prepare a quotation.
• To carry out work you have instructed and keep the required safety records.
• To comply with legal obligations, including Gas Safe and electrical certification.
• To improve the performance and content of this website.

4. Our lawful bases

We rely on legitimate interests to respond to enquiries and operate our business, performance of a contract where you engage us to carry out work, legal obligation for safety certification and accounting records, and consent for optional marketing communications, which you may withdraw at any time.

5. Cookies

This website uses strictly necessary cookies to function, and may use analytics cookies to understand how visitors use the site. You can block or delete cookies in your browser settings; strictly necessary cookies cannot be disabled without affecting site functionality.

6. Sharing your data

We share data only where necessary: with our own tradesmen and engineers assigned to your job, with suppliers where materials must be delivered to your address, with certification bodies and regulators where required by law, and with IT and hosting providers acting on our instructions. We do not sell your personal data.

7. International transfers

We operate offices in the United Kingdom and Pakistan. Where data is transferred outside the UK, we use appropriate safeguards such as standard contractual clauses.

8. How long we keep it

Enquiries that do not become projects are kept for up to 24 months. Project records, invoices and safety certificates are retained for a minimum of six years, in line with UK statutory and insurance requirements.

9. Your rights

Under UK GDPR you have the right to access your data, to have inaccurate data corrected, to request erasure, to restrict or object to processing, and to data portability. To exercise any of these rights, email info@primefixconstruction.co.uk. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

10. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure, and we restrict access to staff who need it to do their work.

11. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.